One would think at first glance, that being a massage therapist is a great way to do wonderful things for people and make a good living. Massages are priced at anywhere from $70 and hour to $100 for an hour. And besides a massage table for a few hundred dollars, sheets and oils there is not much more that needs to be purchased. Does that not translate into a substantial amount of money in your pocket?
Well, the reality is often very different than what massage therapists imagine when they consider this profession, and if you are thinking of making massage therapy a career, there are some things you need to know.
I have been a massage therapist and for many years. I know many therapists and as an instructor, I am in touch with many of my students. Being connected with the reality of massage therapy has not only helped me understand the dynamics, but also aided me in developing my own practice when needed. Some of those insights I would like to share here.
One of the most disturbing issues is that many therapists only last a few years on the job, and that is if they can even get their feet on the ground to generate an adequate income.
So what seems to be the problem?
As a therapist you are either employed (even if your employer calls you an independent contractor) or self-employed (or maybe you are like many colleagues a combination of both). Even if you are employed at a spa facility, gym, chiropractor or other health and wellness operation, chances are you will have private clients outside of your job and juggle a few different venues which puts you in a position of managing your own supplies, transportation, taxes and so on.
The first mistake that many therapists make, is that they neglect to see themselves as a business.
Many small (and larger) businesses make the exact same mistake when they launch their venture: They fail to plan their business and fail at their business. When therapists leave the field it is primarily for one reason: They do not make enough money to pay the bills.
Step One View yourself as a business.
What this means is that you need to balance your income with your expenses and write a business plan for yourself. In order to stay afloat your income must match your expenditures that include every single expense from supplies, to the amount of money you need to have at your disposal to pay the rent, your car, your clothes and your pet food as well as resources for the future.
Step two: Write a business plan.
When you start writing your business plan and ask yourself the question: How many sessions can I do every day, you might discover some interesting facts about your business. You may find one of the reasons why therapists have a hard time making ends meet and ultimately leave the field: You can physically only do a certain number of sessions in any given time period due to the sheer physical and emotional challenges that of this work. Right now you might not think so but and still experience a rush doing 4 or 5 sessions a day. But imagine doing this day in, day out for years. Not really an option, is it?
What this means is your income from massage work is restricted by the number of sessions you can offer. Finding this out in the planning phase is a huge advantage because it means you can prepare for the reality of only doing a few sessions a day.
If you wait until you are active in your practice, one of two things might happen: You will either perform too many sessions because you need the money and sooner or later burn out and leave the profession or you will leave the profession to find another job.
Part of your realization might also be that you will have to charge more than you anticipated for a massage. And you should. As a business you cannot afford not to.
The second issue that many therapists face is that they perceive a contradiction between the type of work they do and selling their services. I discuss this at length in my book The Successful Therapist, but one of realizations I had is that I cannot be of service at all, if I cannot sustain myself through the work. And looking at it from that point of view was very helpful.
Step three: Develop a massage marketing plan Clients do not just walk through the door. You have to attract them and then retain them. There are many ways to advertise your services and as many ways to spend a lot of money with no results. Before you spend any money, spend some time thinking what kind of client you want to work with and what solution you offer to a problem that they specifically have.
Then spend some time formulating and developing that solution as a headline and a service. I spent some time in australia and worked out of a small bookstore in a crowded pedestrian area. My sign on the street said: Relieve your headache in 15 minutes and it worked. There were enough people with headaches mulling around and not enjoying their shopping experience. The reality is that no one cares about you. They care about what you can do for them.
Once you know what solutions you offer, it will be much easier to target those people directly and efficiently. Visit your local hotel and talk with the concierge about referring clients to you. Visit senior citizens homes and assisted living for seniors massage and offer the people who work there a referral fee. Talk to the HR department of a large company to offer an introduction to in-house chair massage. Go to prenatal yoga classes with flyers to offer pregnancy massage, etc.
Step Four: plan for additional revenue streams. Even though you might be doing all the massages you can and want to do, you will definitely want to have additional income resources in place to utilize the client contact you have through your massage traffic and marketing activities. There are many ways to do this for example retail related products. But there is also one idea that I want to suggest here: Offering spa treatments. Spa treatments not only capture a clientele that might not want a massage but they also add to your reputation, are much less taxing on the body and offer a very nice way to promote products you can sell after the treatment.
Nicolay Kreidler is a licensed massage therapist and massage instructor at Touching from the Heart and a facilitator at Spa College He is an active consultant to the spa industry and author of the book "The Successful Massage Therapist" now available as ebook through Spa Pros
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